IT Glue Unavailable - 502 Bad Gateway - Europe

Incident Report for IT Glue

Resolved

This incident has been resolved.

Posted Sep 02, 2024 - 08:23 PDT

Monitoring

Full application functionality has been restored as we continue to monitor performance.

Posted Sep 02, 2024 - 08:09 PDT

Update

Users can access IT Glue again without the search functionality as we continue to fix and restore full application operations. Thank you for your patience.

Posted Sep 02, 2024 - 08:07 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 02, 2024 - 07:34 PDT

Investigating

We are investigating reports of 502 Bad Gateway errors that prevent access to IT Glue in our European Data Center. We will provide further details here as soon as we can.

Region: Europe
Applications: Web App, Mobile App, Chrome Extension

Posted Sep 02, 2024 - 07:20 PDT

This incident affected: European Union Primary Application Services and European Union Primary File Services.