Resolved -
This incident has been resolved, we will continue to monitor performance.
Nov 14, 12:14 PST
Monitoring -
A fix has been implemented and we are currently monitoring app performance after seeing an improved performance. We thank you for your patience as we continue to monitor.
Nov 14, 09:18 PST
Update -
We have identified the issue and are currently working on a fix. Some users may see delays in Sync times and delays in transactions like document copy/moves, runbooks and exports
Nov 14, 07:59 PST
Investigating -
We are investigating performance issues that may prevent access to IT Glue features for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can.
Region: North America, Europe, Australia
Applications: Web App, Mobile App, Chrome Extension
Nov 14, 07:25 PST