IT Glue
All Systems Operational
Uptime over the past 90 days. View historical uptime.
North America Primary Application Services ? Operational
90 days ago
99.96 % uptime
Today
European Union Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
North America Primary File Services ? Operational
90 days ago
99.38 % uptime
Today
European Union Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network ? Operational
90 days ago
100.0 % uptime
Today
KB and Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Continuity Application Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
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Past Incidents
Aug 21, 2019

No incidents reported today.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019
August 13th, 2019 11:00 pm GMT - August 14th, 2019 12:00 am (midnight) GMT- Scheduled Maintenance - IT Glue and MyGlue - EU
Completed - The scheduled maintenance has been completed.
Aug 13, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 16:16 PDT
Scheduled - August 13th, 11:00 pm GMT - August 14th, 12:00 am (midnight) GMT - We will be undergoing planned database maintenance. We expect IT Glue and MyGlue to be unavailable for 5 minutes during this time in the EU region.
To access your client data during this maintenance window, ensure you have prepared a recent export or runbook.
Export (https://kb.itglue.com/hc/en-us/articles/215261038)
Runbook (https://kb.itglue.com/hc/en-us/articles/115001709431)
Aug 11, 11:50 PDT
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019
August 10th, 2019 8:00pm PST - 9:00pm PST - Scheduled Maintenance - IT Glue and MyGlue - NA
Completed - The scheduled maintenance has been completed.
Aug 10, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 20:00 PDT
Scheduled - August 10th, 2019 8:00pm PST - 9:00pm PST

We will be undergoing planned database maintenance. We expect IT Glue and MyGlue to be unavailable for 5 minutes during this time in the NA region.

To access your client data during this maintenance window, ensure you have prepared a recent export or runbook.
Export (https://kb.itglue.com/hc/en-us/articles/215261038)
Runbook (https://kb.itglue.com/hc/en-us/articles/115001709431)
Aug 9, 11:04 PDT
Aug 9, 2019
IT Glue Platform Unavailable - North America
Resolved - Incident resolved. We will continue to monitor performance.
Aug 9, 13:34 PDT
Monitoring - A fix has been implemented and we are currently monitoring the performance. Thank you for your patience.
Aug 9, 13:18 PDT
Identified - The issue has been identified and we are working on a fix. Thank you for your patience. We will provide updates as we have them.
Aug 9, 12:42 PDT
Update - We are continuing to investigate this issue.
Aug 9, 12:29 PDT
Investigating - We are investigating reports from some of our partners that access to the IT Glue platform is unavailable in the North America region. We will provide updates here as we have them. Thank you for your patience.

Region: North America
Applications: Web App, Mobile App, Chrome Extension
Aug 9, 12:17 PDT
Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

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