Performance Slow - some password assets unavailable - North America

Incident Report for IT Glue

Resolved

We are pleased to say the issue has been resolved.

Posted Jan 29, 2019 - 10:04 PST

Monitoring

Response times while reading password assets is back to normal performance levels. We will continue to monitor performance.

Posted Jan 29, 2019 - 09:38 PST

Investigating

We are investigating performance issues affecting reading password assets. Some users are receiving error messages: "Request has been terminated ..."
Region: North America
Applications: IT Glue and My Glue, Web App, Mobile App, Chrome Extension

Posted Jan 29, 2019 - 08:40 PST

This incident affected: North America Primary Application Services.