IT Glue Platform Unavailable - Australia

Incident Report for IT Glue

Resolved

This incident has been resolved.

Posted Mar 20, 2023 - 10:10 PDT

Monitoring

A fix has been implemented and we are currently monitoring the results.

Posted Mar 20, 2023 - 10:03 PDT

Investigating

We are investigating performance issues that may prevent access to IT Glue for some of our partners from the Australia region and data center. You may see a blank page when accessing the app. We will provide further details here as soon as we can.

Region: Australia
Applications: Web App, Mobile App, Chrome Extension

Posted Mar 20, 2023 - 09:55 PDT

This incident affected: Australia Primary Application Services and Australia Primary File Services.