This incident has been resolved. Thank you for your patience.
Posted Oct 28, 2024 - 10:52 PDT
Monitoring
A fix has been implemented and we are currently monitoring the performance. Thank you for your patience as we continue to monitor.
Posted Oct 28, 2024 - 10:28 PDT
Update
We continue to investigate and address the degraded performance currently seen in the application. We apologize for the inconvenience caused.
Posted Oct 28, 2024 - 09:56 PDT
Identified
We are investigating performance issues that prevents access to IT Glue for our customers in the North American datacenter. You may see error pages on certain pages in the app. We will provide further details here as soon as we can.
Region: North America Applications: Web App, Mobile App, Chrome Extension
Posted Oct 28, 2024 - 09:13 PDT
This incident affected: North America Primary Application Services and North America Primary File Services.