IT Glue Platform Unavailable - North America
Incident Report for IT Glue
Resolved
Incident is now resolved. We will continue to monitor performance. Thank you for your patience as we worked hard behind the scenes.
Posted Aug 31, 2021 - 08:14 PDT
Monitoring
The issue has been identified, we are currently applying a fix and monitoring.
Posted Aug 31, 2021 - 07:56 PDT
Investigating
We are investigating reports of 502 Gateway Timeout errors that may prevent access to IT Glue in our North American Data Center. We will provide further details here as soon as we can.

Region: North America
Applications: Web App, Mobile App, Chrome Extension
Posted Aug 31, 2021 - 07:45 PDT
This incident affected: North America Primary Application Services and North America Primary File Services.
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