STATUS: Closed July 24, 2018 16:35 PDT Due to ongoing effects of application performance, Recent Items is still disabled in IT Glue. We are opening a new incident to track progress. July 19, 2018 11:05 PDT Re-opened: due to excessive load once the feature was restored, we have again needed to disable the feature and continue to investigate 10:41 PDT Resolved: Recent Items are back. Let productivity resume.
Posted 9 months ago. Jul 19, 2018 - 10:41 PDT
Monitoring
Still working on full resolution and restoration of the feature.
Posted 9 months ago. Jul 18, 2018 - 17:25 PDT
Identified
In order to resolve some performance issues today, we have had to temporarily remove the feature 'Recent Items' from IT Glue. We are working to replace the feature as soon as we can, please check here for updates.