IT Glue Platform Unavailable - North America
Incident Report for IT Glue
Resolved
Monitoring is now complete. We expect any minor delays or slowness, that you may be observing, to catch up in the next couple of hours. Please reach out to support@itglue.com if you notice any issues.

Thank you for your continued partnership with IT Glue.
Posted Apr 17, 2020 - 17:08 PDT
Update
We are continuing to monitor for further issues.
Posted Apr 17, 2020 - 12:08 PDT
Monitoring
A fix has been implemented. App accessibility is back. We are monitoring results. Some users may experience slowness in the app at this point. Thank you for your patience.
Posted Apr 17, 2020 - 10:30 PDT
Identified
The issue has been identified. Thank you for your patience. More updates to follow soon.
Posted Apr 17, 2020 - 10:21 PDT
Investigating
We are investigating an issue that is preventing access to IT Glue for some of our partners
You may be getting an error: 502 Bad Gateway

Region: North America
Posted Apr 17, 2020 - 10:11 PDT
This incident affected: North America Primary Application Services and North America Primary File Services.
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