Degraded Performance - IT Glue - North America

Incident Report for IT Glue

Resolved

This incident has been resolved, we will continue to monitor performance.

Posted Aug 30, 2022 - 09:20 PDT

Monitoring

We are currently monitoring app performance after seeing improved performance. We thank you for your patience as we continue to monitor.

Posted Aug 30, 2022 - 09:00 PDT

Investigating

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can.

Region: North America
Applications: Web App, Mobile App, Chrome Extension

Posted Aug 30, 2022 - 08:40 PDT

This incident affected: North America Primary Application Services and North America Primary File Services.