tag:status.itglue.com,2005:/historyIT Glue Status - Incident History2024-03-29T00:52:58-07:00IT Gluetag:status.itglue.com,2005:Incident/203116992024-03-23T03:00:56-07:002024-03-23T03:00:56-07:00Scheduled Maintenance - IT Glue and MyGlue - EU - March 23rd 2024 9:00 am - 10:00 am GMT<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>03:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>02:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>09:09</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing planned database maintenance on March 23rd, 2024 between 9:00 am - 10:00am GMT in our European Data Center. IT Glue and MyGlue will be unavailable for 10 mins during this time.</p>tag:status.itglue.com,2005:Incident/203116212024-03-22T06:00:57-07:002024-03-22T06:00:57-07:00Scheduled Maintenance - IT Glue and MyGlue - AU - 22nd March, 2024 11:00pm - 23rd March, 2024 12:00am AEDT<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>06:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>05:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>09:05</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing planned database maintenance between 22nd March, 2024 11:00pm - 23rd March, 2024 12:00am AEDT in our Australian Data Center. IT Glue and MyGlue will be unavailable for 10 mins during this time.</p>tag:status.itglue.com,2005:Incident/198768422024-02-03T09:00:42-08:002024-02-03T09:00:42-08:00Scheduled Maintenance - IT Glue and MyGlue - NA and EU - Feb 3rd, 2024 4:00 pm - 5:00 pm UTC<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>09:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>08:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>07:51</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing planned database maintenance on Saturday, Feb 3rd, 2024 between 4:00 pm and 5:00 pm UTC. <br /><br />We expect IT Glue and MyGlue to be unavailable for 15 mins during this time in the NA and EU region.</p>tag:status.itglue.com,2005:Incident/191316072023-11-15T16:33:41-08:002023-11-15T16:33:41-08:00Logging in and Performance issues - IT Glue - Australia<p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>16:33</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>16:14</var> PST</small><br><strong>Monitoring</strong> - We are seeing performance levels improve as we continue to monitor.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>14:58</var> PST</small><br><strong>Investigating</strong> - We are investigating performance and logging-in issues that may prevent access to IT Glue for some of our partners in our Australian Datacenter. You may see 403 Forbidden Error pages on certain pages in the app. We will provide further details here as soon as we can.<br /><br />Region: Australia<br />Applications: Web App, Mobile App, Chrome Extension</p>tag:status.itglue.com,2005:Incident/188790802023-10-22T22:01:24-07:002023-10-22T22:01:24-07:00Scheduled Maintenance - Network Glue - NA - October 21st, 2023 10:00 am - October 22nd, 2023 10:00 pm Pacific time<p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>22:01</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>10:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>08:24</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing database maintenance between October 21st 10:00 am - October 22nd 10:00 pm Pacific time on Network Glue in our North American datacenter. During this time, data from Network Glue may be unavailable. We do not expect any downtime for IT Glue.</p>tag:status.itglue.com,2005:Incident/187438012023-10-11T10:25:07-07:002023-10-11T10:25:07-07:00KaseyaOne login to IT Glue results in 404 error<p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>10:25</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved. Thank you for your patience as we worked hard behind the scenes.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>07:12</var> PDT</small><br><strong>Identified</strong> - An issue has been identified with the IT Glue module in KaseyaOne. We are currently working to address this.<br /> <br />Clicking the module will bring users to a 404 page in IT Glue.<br /> <br />To access IT Glue, users will need to navigate to their local IT Glue login page and either log in using local IT Glue credentials or use the "Log in with KaseyaOne" button on the IT Glue login page. Please clear any browser cache before performing this step or try an incognito/private browser window.</p>tag:status.itglue.com,2005:Incident/185124382023-09-16T02:00:27-07:002023-09-16T03:55:29-07:00Scheduled Maintenance - IT Glue and MyGlue - North America - September 16th, 2023, 4:00 am - 5:00 am Eastern Time<p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>02:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance is complete.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>09:22</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing planned database maintenance on September 16th, 2023, between 4:00 am - 5:00 am Eastern Time on our North American datacenter. We expect IT Glue and MyGlue to be unavailable for 30 mins during this time in the NA region.</p>tag:status.itglue.com,2005:Incident/181740562023-08-17T09:29:57-07:002023-08-17T09:29:57-07:00Degraded Performance - IT Glue - North America<p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>09:29</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>08:28</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented, we are currently monitoring and seeing an improvement in response times in the application including passwords. We will have more updates for our customers as they become available.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>07:42</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and we are currently working on a fix. We will share more information as soon as we have them.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>07:19</var> PDT</small><br><strong>Investigating</strong> - We are investigating performance issues that may prevent access to IT Glue passwords and other pages for some of our partners. You may see error pages upon accessing them. We will provide further details here as soon as we can.<br /><br />Region: North America<br />Applications: Web App, Mobile App, Chrome Extension</p>tag:status.itglue.com,2005:Incident/181170922023-08-13T08:00:13-07:002023-08-13T08:00:13-07:00Scheduled Maintenance - IT Glue and MyGlue - Australia - August 14th, 2023 12:00 am - 1:00 am AEST<p><small>Aug <var data-var='date'>13</var>, <var data-var='time'>08:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>13</var>, <var data-var='time'>07:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>11</var>, <var data-var='time'>08:25</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing planned database maintenance on August 14th, 2023, between 12:00 am - 1:00 am AEST in our Australian Data Center. IT Glue and MyGlue will be unavailable for 10 mins during this time.</p>tag:status.itglue.com,2005:Incident/178922772023-07-18T12:46:56-07:002023-07-18T12:46:56-07:00IT Glue Unavailable - 502 Bad Gateway - North America<p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>12:46</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved. Thank you for your patience as we worked hard behind the scenes.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>12:35</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are currently monitoring performance of the IT Glue application. Users will be able to access the application again.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>12:17</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and we are working on a fix. Users will be getting a 502 Bad Gateway error when accessing the application.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>11:54</var> PDT</small><br><strong>Investigating</strong> - We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can.<br /><br />Region: North America<br />Applications: Web App, Mobile App, Chrome Extension</p>tag:status.itglue.com,2005:Incident/177809922023-07-06T08:25:02-07:002023-07-06T08:25:05-07:00Degraded Performance - IT Glue - Europe<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>08:25</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>08:17</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are currently monitoring the results. Users can access the application again.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>08:03</var> PDT</small><br><strong>Investigating</strong> - We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can.<br /><br />Region: Europe<br />Applications: Web App, Mobile App, Chrome Extension</p>tag:status.itglue.com,2005:Incident/175759222023-06-17T09:00:21-07:002023-06-17T09:00:21-07:00Scheduled Maintenance - North America - June 17th, 2023 between 6:00 am - 9:00 am PDT<p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>09:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>07:51</var> PDT</small><br><strong>Update</strong> - Maintenance window has been extended by an additional hour. We expect to finish at 9 am PDT. We will provide updates as necessary. We expect IT Glue and MyGlue to be unavailable during this period.</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>06:02</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>13:54</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled database maintenance on June 17th, 2023 between 6:00 am - 8:00 am PDT on our North American datacenter. We expect IT Glue and MyGlue to be unavailable for 30 mins during this time in the NA region.</p>tag:status.itglue.com,2005:Incident/172294312023-05-12T08:31:42-07:002023-05-12T08:31:43-07:00Degraded Performance - IT Glue - North America<p><small>May <var data-var='date'>12</var>, <var data-var='time'>08:31</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved. Thank you for your patience as we worked hard behind the scenes.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>08:25</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are currently monitoring results. Users should be able to access the app again without errors.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>08:20</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented. We will have further updated here shortly. Thank you for your patience as we work to get service restored.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>08:00</var> PDT</small><br><strong>Investigating</strong> - We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can.
<br />
<br />Region: North America
<br />Applications: Web App, Mobile App, Chrome Extension</p>tag:status.itglue.com,2005:Incident/168530912023-04-18T15:00:12-07:002023-04-18T15:00:12-07:00Scheduled Release - Europe - April 18th, 2023 between 8:00 pm - 10:00 pm GMT<p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>13:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>13:49</var> PDT</small><br><strong>Update</strong> - Update: The scheduled time has changed.<br />New Time: April 18th, 2023 between 8:00 pm - 10:00 pm GMT</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>09:19</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled release on April 17th, 2023 between 8:00 pm - 10:00 pm GMT on our European datacenter. IT Glue will be available, but users may see some interrupts accessing the application during this time.</p>tag:status.itglue.com,2005:Incident/168529782023-04-18T07:30:14-07:002023-04-18T07:30:14-07:00Scheduled Release - North America - April 18th, 2023 between 5:00 am - 7:30 am PDT<p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>07:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>05:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>13:52</var> PDT</small><br><strong>Update</strong> - Update: The scheduled time has changed.<br />New time: April 18th, 2023 between 5:00 am - 7:30 am PDT</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>09:12</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled release on April 17th, 2023 between 8:00 pm - 10:30 pm PDT on our North American datacenter. IT Glue will be available, but users may see some interrupts accessing the application during this time.</p>tag:status.itglue.com,2005:Incident/168529372023-04-17T08:00:31-07:002023-04-17T08:00:31-07:00Scheduled Release - Australia - April 17th, 2023 between 11:00 pm - April 18th, 2023 1:00 am AEST<p><small>Apr <var data-var='date'>17</var>, <var data-var='time'>08:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>17</var>, <var data-var='time'>06:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>13:47</var> PDT</small><br><strong>Update</strong> - Update: <br /><br />The scheduled time has changed. <br />New time: Australia - April 17th, 2023 between 11:00 pm - April 18th, 2023 1:00 am AEST.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>09:07</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled release on April 18th, 2023 between 1:00 am - 3:00am AEST on our Australian datacenter. IT Glue will be available, but users may see some interrupts accessing the application during this time.</p>tag:status.itglue.com,2005:Incident/168552322023-04-13T21:00:56-07:002023-04-13T21:00:56-07:00Scheduled Maintenance - North America - April 13th, 2023 between 7:00 pm - 9:00 pm PDT<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>21:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>19:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>12:26</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled database maintenance on April 13th, 2023 between 7:00 pm - 9:00 pm PDT on our North American datacenter. IT Glue will be available, but users may see some performance impact in the application during this time.</p>tag:status.itglue.com,2005:Incident/167228852023-04-01T19:00:27-07:002023-04-01T19:00:27-07:00Scheduled Release - IT Glue and MyGlue - North America - April 1st, 2023 5:00 pm PDT - 7:00 pm PDT<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>15:04</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled release on April 1st, 2023, 5:00 pm PDT - 7:00 pm PDT in our North American datacenter. IT Glue will be available, but users may see some interrupts accessing the application during this time.</p>tag:status.itglue.com,2005:Incident/166894722023-03-31T22:30:10-07:002023-03-31T22:30:11-07:00Scheduled Release - IT Glue and MyGlue - North America - March 31st, 2023, 8:30 pm PDT - 10:30 pm PDT<p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>22:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>20:30</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>10:36</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled release on March 31st, 2023, 8:30 pm PDT - 10:30 pm PDT for North America customers. IT Glue and MyGlue will be available, however users may see some interrupts accessing the application during this time.</p>tag:status.itglue.com,2005:Incident/166894962023-03-31T15:00:17-07:002023-03-31T15:00:17-07:00Scheduled Release - IT Glue - EU - March 31st, 2023, 8:00 pm GMT - 10:00 pm GMT<p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>13:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>10:39</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled release on March 31st, 2023, between 8:00 pm GMT - 10:00 pm GMT on our EU datacenter. IT Glue will be available, but users may see some interrupts accessing the application during this time.</p>tag:status.itglue.com,2005:Incident/167022592023-03-30T15:56:57-07:002023-03-30T15:56:57-07:00IT Glue Inaccessible - Australia<p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>15:56</var> PDT</small><br><strong>Resolved</strong> - This incident is now resolved. Thank you for your patience.</p><p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>15:46</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>15:35</var> PDT</small><br><strong>Investigating</strong> - We are investigating performance issues that may prevent access to IT Glue for some of our partners in our Australia datacenter. You may see error pages on certain pages in the app. We will provide further details here as soon as we can.<br /><br />Region: Australia<br />Applications: Web App, Mobile App, Chrome Extension</p>tag:status.itglue.com,2005:Incident/166895352023-03-30T10:00:47-07:002023-03-30T10:00:47-07:00Scheduled Release - IT Glue and MyGlue - Australia - March 31st, 2023, 2:00 am - 4:00 am AEDT<p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>10:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>08:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>10:44</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled release on March 31st, 2023, 2:00 am - 4:00 am AEDT for customers on our Australian datacenter. IT Glue and MyGlue will be available, however users may see some interrupts accessing the application during this time.</p>tag:status.itglue.com,2005:Incident/165809492023-03-21T22:30:13-07:002023-03-30T21:38:32-07:00Scheduled Release - IT Glue and MyGlue - North America - March 21st, 2023, 8:30 pm PDT - 10:30 pm PST<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>22:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>20:30</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>14:22</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled release on March 21st, 2023, between 8:30 pm PST - 10:30 pm PDT for North America customers. IT Glue and MyGlue will be available, however IT Glue users may see temporary interrupts when logging during this timeframe.</p>tag:status.itglue.com,2005:Incident/165809792023-03-21T15:00:39-07:002023-03-30T21:38:52-07:00Scheduled Release - IT Glue - EU - March 21st, 2023, 8:00 pm GMT - 10:00 pm GMT<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>13:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>14:26</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing a scheduled release on March 21st, 2023, between 8:00 pm GMT - 10:00 pm GMT on our EU datacenter. IT Glue will be available, however IT Glue users may see temporary interrupts when logging during this timeframe.</p>tag:status.itglue.com,2005:Incident/165778042023-03-20T10:10:17-07:002023-03-20T10:10:18-07:00IT Glue Platform Unavailable - Australia<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>10:10</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>10:03</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are currently monitoring the results.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>09:55</var> PDT</small><br><strong>Investigating</strong> - We are investigating performance issues that may prevent access to IT Glue for some of our partners from the Australia region and data center. You may see a blank page when accessing the app. We will provide further details here as soon as we can.<br /><br />Region: Australia<br />Applications: Web App, Mobile App, Chrome Extension</p>